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SMB Technology Audit & Transformation Partner

Find the Technology Gaps Holding Your Business Back.

We audit your systems, uncover inefficiencies, and implement practical technology solutions that improve operations, increase visibility, and support growth.

Technology Gaps Identified. Solutions Delivered.

The real problem every SMB has

Most businesses already have technology. They have:

POSTallyExcelWhatsApp CCTVWebsiteRouterCRMSocial Media
But none of it works together.
Duplicate work
Wrong reports
Lost leads
Data silos
Security risks
No visibility
Higher operating cost
Your entry point

The 9dots Co Technology & Revenue Audit

9dots Co helps businesses identify technology gaps that are causing revenue loss, inefficiency, and poor customer experience. We audit existing systems, recommend improvements, and implement practical solutions that increase productivity and profitability.

Rs. 5,000 - 15,000 20-30 page report
Book a Technology Audit

Audit Areas

Every system that runs your business gets examined - marketing, sales, operations, finance, HR, reporting, automation, security and infrastructure.

Marketing

  • Google Business
  • SEO
  • Meta Ads
  • WhatsApp
  • Lead Management

Sales

  • CRM
  • Follow-ups
  • Lead leakage
  • POS
  • Billing
  • Customer retention

Operations

  • Inventory
  • SOPs
  • Approvals
  • Reporting

Finance

  • Tally
  • Zoho Books
  • GST
  • Reconciliation

HR

  • Attendance
  • Payroll
  • Employee records
  • Reporting

Reporting / MIS

  • MIS
  • Dashboards
  • Decision-making reports

Automation

  • Manual Excel work
  • Duplicate entries
  • Approvals

Security

  • Microsoft 365
  • Backups
  • Antivirus
  • Firewall

Infrastructure

  • Network
  • WiFi
  • CCTV
  • Cloud Servers

Audit Report Format

For every problem found, the report states the issue, the business impact, the recommendation, the cost, the priority and the expected benefit.

A sample finding from a 9dots audit Priority: High
Issue No CRM follow-up process.
Business Impact 30-40% inquiries lost.
Recommendation Implement CRM with WhatsApp automation.
Cost Rs. 15,000 setup  Rs. 2,000/month
Priority High
Expected Benefit Improved conversion rate and customer retention.

Services after the audit

The audit naturally creates projects.

Stage 1

Technology Audit

Rs. 5,000 - 15,000

A 20-30 page report that identifies every technology gap and shows you the fix, the cost and the expected benefit before you spend anything.

Stage 2

Implementation

Rs. 20,000 - 2,00,000+

We build and install what the audit recommends.

  • Website
  • CRM
  • Microsoft 365
  • POS Integration
  • Reporting Dashboard
  • WhatsApp Automation
  • Network Upgrade
  • Security Improvement
Stage 3

Technology Partner Retainer

Rs. 10,000 - 50,000+ /month

An ongoing technology partnership that keeps everything working.

  • Technology reviews
  • Vendor management
  • Security checks
  • Backup monitoring
  • Reporting improvements
  • New automation requests

Industries we serve

We started with hospitality operations, and every industry here runs on the same systems - disconnected tools that need to work as one.

First - your actual experience

RestaurantsBreweriesCafes Cloud KitchensHospitality Suppliers

Expanding into

RetailDistributorsSalons ClinicsGymsEducational Institutes

Book a Technology Audit

9dots Co helps businesses identify technology gaps that are causing revenue loss, inefficiency, and poor customer experience.

Technology Gaps Identified. Solutions Delivered.

Let's talk

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